Exceptional Generalist

We are hiring an Exceptional Generalist to work directly with Matt on whatever matters most. Some months that's launching a cohort of new practices. Others it's standing up a vendor network, running a pricing experiment, or turning a messy manual process into an automated one.

You'll own outcomes, not a function. You'll move across operations, growth, commercial, and finance, go deep fast, and leave behind systems that run without you. This role is built for someone who could be a founder, a future executive at Vye, or both.

We're intentionally small and intentionally AI-native. We plan in Linear, measure in PostHog, record and synthesize customer conversations in Grain, and use Claude and Claude Code to move from idea to working system fast. You'll be expected to build, not just coordinate: queries, dashboards, automations, and lightweight tools.

Your key results:

Your key results change as the company does. At any moment you'll own 1 to 3 of our highest-priority outcomes, set with Matt each cycle and tied directly to our North Star.

You're an owner. Your ultimate KR is Vye Equity Value.

The kind of work behind those results:

• Practice launches: Run new provider launches end to end, from credentialing and payer enrollment through website, scheduling, and first patients.
• Operations at scale: Stand up and automate the operational backbone: lab accounts and ordering, imaging and sleep study vendors, payer contract management, and provider support.
• Growth experiments: Design and run experiments on pricing, packaging, lab offers, and conversion from intro call to membership.
• Customer research: Talk to providers and patients, synthesize what you learn, and turn it into decisions.
• Strategic projects: Build the analysis, model, or plan behind our biggest decisions, from state expansion to new partnerships.
• Automation first: Find work done by hand and replace it with systems, in partnership with engineering.

• Exceptional track record: You've been a top performer wherever you've been, as a founder, operator, Chief of Staff, BizOps lead, or consultant.
• Extreme ownership: You take a vague problem, define it, and drive it to done without being told how.
• Structured thinking: You break down ambiguous problems quickly and communicate crisply in writing.
• Technical enough to build: You're comfortable with SQL, spreadsheets, and AI coding tools, and you'd rather build the tool than request it.
• Comfort with customers: You're credible on the phone with physicians, patients, and vendors.
• AI at the core: You reach for AI instinctively to move faster and do more.
• Nice to have: Healthcare operations experience; early-stage startup experience; founding experience.

Vye Health is an AI-native healthcare company that gives medical providers the infrastructure, tools, and support to launch, run, and grow a private practice with no upfront cost.

Running a private practice involves clinical work and business operations. Our team builds the tools and support described below.

• Vye manages licensing, credentialing, malpractice insurance, and your website, and payer contracts if you want them.
• Vye runs bookings, billing, coding, denials, and compliance.
• Vye runs patient acquisition for your practice: the practice website, SEO, directory listings, and Google and Meta ads on a budget you set.

Our open roles help build and run this support for practices.

Vye charges $0 upfront, and no SaaS or monthly fee.

• Vye Core: Vye Core is an EHR and practice platform: scheduling, charting, telehealth, a patient app and billing in one place, with Vye Orders included.
• Vye Orders: Vye Orders lets you order labs, imaging, sleep studies and other specialist referrals, prescriptions including compounded medications, and supplements from one place, and your patients use one login.
• Vye Growth: Vye Growth brings your practice website, search, ads and listings into one place, with reviews coming, and works with the EHR you already use.

Vye Core, Vye Orders and Vye Growth open to practices this fall.

Our leadership team combines a CEO who helped scale Datavant from an early-stage startup to a multi-billion dollar company, a Head of Engineering with an aeronautical engineering degree from MIT, a Head of People who has built and scaled technical teams at Airbnb and Twitter, and a Yale-trained, dual board certified Chief Medical Officer.

• Matt Vail, Co-Founder & CEO
• Alan Wang, Co-Founder & Head of Engineering
• Angie Zhou, Co-Founder & Head of People
• Nikki Bundy, Chief Medical Officer
• Diana Yao, Customer Success Lead
• Founding Engineers: Jan Sokol, Raine Zhong, Yu Zhou, Isha Madhurendra, Kevin Gao, Emma Gan, Russell Castro, Adriana Gutierrez
• Founding Product Designers: Puka Novero, Jenn Wong

• Founded October 2025; backed by SignalFire and Valtruis
• Vye Health helps providers launch, run, and grow private practices.

• Meaningful early equity in a well-positioned health-tech company
• A competitive base salary of $143,000 to $172,000 USD, commensurate with experience, along with meaningful equity and benefits. We benchmark against San Francisco market rates.
• Fully remote, async-friendly culture with regular video syncs, plus an optional office in San Francisco
• Quarterly in-person offsites with the entire team
• Direct collaboration with founders and a chance to shape the company from the ground up

The convergence of agentic AI and a deeply broken healthcare system makes this the exact right moment. We're not incrementally improving an existing product. We're rebuilding the entire infrastructure of how a practice runs from the ground up. The scope of what we're doing is only now possible, and the people who help build it will have shaped something that meaningfully improves how clinicians practice medicine and how patients receive care.

We are an Olympic sports team, not a family. We optimize for high performance, radical candor, speed, and continuous improvement.

1. Have Fun! Life is too short not to enjoy your work.
2. Be an Owner: Fewer rules and more responsibilities. Think big and deliver meaningful impact.
3. Understand Why: Be curious. Seek context. Get to the root cause.
4. Maximize Growth: Growth over comfort. Invent, simplify, and bias for action.
5. Obsess Over Customers: Understand customers deeply and build what truly improves their lives.

Email your resume or LinkedIn profile to careers@vyehealth.com with “Exceptional Generalist” in the subject line. A few sentences on why Vye is optional, but we love reading them.

• Chief Financial Officer
• General Counsel
• Head of Commercial
• Head of Marketing
• Compliance Lead
• Business Development Lead