Medical practice marketing for clinicians
By Vye Health editorial team
Published . Updated .
Medical practice marketing is how a practice tells the public who the clinician is and how to be seen. Two rules shape it. The HIPAA privacy rule defines "marketing" when the message uses patient information. AMA ethics opinion 9.6.1 says a physician may advertise, and the ad must not deceive. This page is those two readings, plus what a new practice can say in public without a patient list. It is not a menu of agency services.
This page is not legal advice. The HIPAA text below is the eCFR display read on October 13, 2026, which said title 45 was current as of October 8, 2026. Statutes and contracts change. Take the words to a lawyer before you mail patients or buy a list.
The order of work for opening the practice is on How to start a private practice. What it costs to open is on Medical practice startup costs.
What is medical practice marketing?
It is public communication about the practice: who holds the license, what training they have, and how a person asks for a visit. The AMA's short article on marketing a private practice is one place physicians already look. This page does not copy it. It adds the privacy-rule definition and the ethics opinion, which that article does not walk through.
Searches for "marketing for doctors" and "how to market a medical practice" are the same job. Searches that end in "agency" or "company" are people shopping for a vendor. This page does not rank vendors and does not describe a package.
How do I market a medical practice without breaking HIPAA?
Start from the definition. 45 CFR 164.501, as displayed on eCFR on October 13, 2026, says marketing means a communication about a product or service that encourages recipients to purchase or use the product or service.
The same definition says marketing does not include some other communications. One exclusion is a refill reminder, or another message about a drug or biologic the person is already prescribed, but only if any payment the practice receives for sending it is reasonably related to the cost of sending it. Another exclusion covers certain treatment and health care operations messages, including treatment of the person, case management, and recommending alternative treatments, except where the practice is paid to make the communication.
A public page that describes the clinician and how to book, and that does not use a patient's information, is not that definition. A message to people in your records that urges them to buy a new service can meet the definition.
45 CFR 164.508, read the same day, says a covered entity must obtain an authorization for any use or disclosure of protected health information for marketing. Two forms of communication are excepted: a face-to-face communication from the covered entity to the person, and a promotional gift of nominal value. If the marketing involves payment to the practice from a third party, the authorization must state that this payment is involved. Take that section to a lawyer before you use a patient list.
What does the AMA say a physician can say in an ad?
Opinion 9.6.1, Advertising and Publicity, read October 13, 2026, says there are no restrictions on advertising by physicians except those that can be justified to protect the public from deceptive practices. A physician may publicize themself as a physician through commercial publicity or other public communication, including a newspaper, magazine, directory, radio, television, direct mail, or other advertising. The communication shall not be misleading because it omits necessary information, shall not contain a false or misleading statement, and shall not otherwise deceive.
The same opinion says the public can sometimes be deceived by medical terms or illustrations, so the ad has to be readily understood. It says to avoid aggressive, high-pressure publicity if it creates unjustified medical expectations or comes with deceptive claims. The communication may include the physician's educational background, how fees are set, available credit or other ways to pay, and any other information that is not deceptive. Name the license and the training you actually hold. Leave out a result you cannot support.
Which channels should a new practice start with?
Start with channels that do not require a patient list.
- A page on the public web that states the clinician's name, license, and how to ask for a visit.
- Advertising that opinion 9.6.1 already names, such as a directory or a mailer to the public, written so it does not deceive.
- A referral conversation with clinicians who already know your scope. That is not an ad. Say what you treat and what you send back.
Do not buy a list of patients and email them an offer until a lawyer has read 164.501 and 164.508 with you. This page does not name a vendor, a software product, or a percent of revenue to spend.
What does the practice website need to say?
Say who will see the patient, which license they hold, and how to reach the practice. If you name a specialty, use the name on the certificate, not a phrase you invented for the page. If you describe a treatment, say what it is for and do not promise an outcome.
The cash, insurance, or both choice is covered on Cash pay medical practice. This page does not set a visit price.
How much should a new practice spend?
No source opened for this page states a single marketing budget, a percent of revenue, or a cost per patient. The AMA opinion does not set a dollar amount. The HIPAA definition does not either. Anyone who quotes one number for every new practice is not quoting these sources.
Get quotes for the specific channel you chose, and keep the receipts. A figure from an agency's own site is that agency's price, not a standard.
What should a new practice not promise?
Opinion 9.6.1 forbids a false or misleading statement and a statement that deceives by leaving out necessary information. Do not promise a specific health result, or a number of new patients. Do not describe a compounded drug as if a regulator had approved it. Do not use another patient's story as proof that the next person will have the same result.
If you are still employed, read the contract before you advertise a new practice. The resignation questions are on the private-practice guide. This is not legal advice.
Sources
- 45 CFR 164.501, Definitions. Electronic Code of Federal Regulations, October 8, 2026.
- 45 CFR 164.508, Uses and disclosures for which an authorization is required. Electronic Code of Federal Regulations.
- Opinion 9.6.1, Advertising and Publicity. American Medical Association, Code of Medical Ethics.
- 4 keys to marketing and branding your physician private practice. American Medical Association.
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