FAQs
Frequently asked questions
Answers for providers starting or running a practice on VyeOS, and for patients looking for care.
Providers
The model
You're an independent clinician running your own practice. Vye is the infrastructure and operations layer. You control clinical decisions, hours, patient relationships, and your business model.
VyeOS is for MD, DO and NP clinicians who want a practice of their own.
Vye supports these practice types today: women's health, metabolic health, longevity, root-cause or functional medicine, hormone optimization, peptide therapy, medical weight loss, sports and performance medicine, family medicine, traditional primary care, and concierge medicine.
Vye manages licensing, credentialing, malpractice insurance, and your website, and payer contracts if you want them. Vye runs bookings, billing, coding, denials, and compliance.
Charting, labs, and telehealth in one place, plus an AI scribe. The AI scribe drafts the visit note. You review, edit and sign it.
Vye runs patient acquisition for your practice: the practice website, SEO, directory listings, and Google and Meta ads on a budget you set.
Getting started
To launch on VyeOS, you sign up, verify your identity and license, and complete credentialing. You see patients once credentialing clears. Join the waitlist and we'll email you when signup opens.
Credentialing usually takes a few weeks. You can set up your practice and website while it's in progress.
You can launch your practice while you're still employed. On the first call, we look at your current contract, notice period and any non-compete together, before you decide anything.
Money
Vye charges $0 upfront, and no SaaS or monthly fee. We'll walk you through the full terms on a demo.
Yes. Vye bills insurance for your practice. Vye runs bookings, billing, coding, denials, and compliance.
Vye practices offer cash-pay pricing and can bill insurance, and each practice sets its own prices.
Vye can't promise how many patients you'll see. We help you grow your practice.
Your patients
Your patients are always yours. If you ever leave Vye, they can go with you. No lock-in, no strings.
Your patients get one place to book, message your team, fill in forms and pay. Video visits run in the browser, with nothing for patients to install.
Already running a practice
VyeOS is the whole Vye platform for a practice that's already running: Vye Core, Vye Orders and Vye Growth in one place, with Vye running your insurance billing.
As a practice owner on VyeOS you can keep the payer contracts you already have and continue to bill under your contracts or you can credential with Vye and take advantage of Vye's payer network. The choice is yours.
You can start with Vye Core for new patients and keep your current system for existing patients.
We'll share pricing when each product opens. Join the waitlist and we'll email you, or request a demo to talk it through.
Patients
Finding care
Browse our provider directory, then book a complimentary 15-minute call to make sure it's the right fit.
Care comes from independent licensed clinicians. Vye doesn't diagnose, treat, or prescribe.
It depends on the practice. Read the clinician's practice information and ask before you book.
Vye providers see patients in Arizona, Colorado, Florida, Nebraska, New Mexico, Texas, and Wyoming, in person or by telehealth.
If the clinician is the right fit, book your first full visit. Bring your symptoms, past results, medications and your questions.
Cost and insurance
It depends on the practice. Ask on your complimentary call what the membership includes, how long visits run, and how you reach your clinician between visits.
Vye practices offer cash-pay pricing and can bill insurance, and each practice sets its own prices. Memberships at Vye practices typically run about $49 to $499 a month. Your provider's practice tells you its price before you join.
Ask the practice whether it bills insurance or offers a superbill for out-of-network claims. Confirm HSA or FSA eligibility with your account administrator.
Still have a question?
Providers can talk it through with our team. Patients can find a clinician and book a complimentary 15-minute call.
Providers can also email practice-on-vye@vyehealth.com.